Food & Beverage Team Member

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

Salary: £12.25 per hour

Contract:

Fixed Term Contract until 03-Oct-2026

Hours/ working pattern: 560 hours. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Benefits:
We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

What you’ll be doing

With your love of working with people, positive attitude and desire to provide an excellent service, you’ll welcome and look after every customer who visits our Food and Beverage outlet.

Using your excellent attention to detail, you’ll ensure all signage is displayed correctly and the food served looks delicious. From time to time you may be required to assist the kitchen team with food prep, but your core focus will be from a front of house perspective. Please also read the full role profile, attached to this advert.

No experience is needed, but we’d love to hear from you if you’re:

• happy to work in a team or on your own initiative.
• a people person, who cares about giving great service.
• enthusiastic and willing to learn.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places