CSR- In office Sales Representative

CSR - In office Sales Representative at Fred Loya Insurance Agency
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• Sell new auto insurance policies, renewals, and service existing policies; market for potential new business.
• Provide professional, courteous service to internal and external customers; answer questions regarding policies; accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy; follow up with customers on quotes, renewals, and cancellations.
• Participate in marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• FNOLs (vehicle inspections) and taking vehicle pictures (squatting, bending, flexing required).
• Bank deposit duties as part of daily responsibilities.
• Position is full time; other duties as assigned.

• Computer literate with basic to intermediate skills.
• Bilingual (English/Spanish) is helpful.
• Excellent communication skills; able to be assertive and provide a first-rate customer experience.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

• High School Diploma.
• Previous customer service experience is helpful.

• Employment type:
  
  Full-time.
• Seniority level:
  Entry level.
• Industry: Insurance.