Customer Service Associate

Customer Service Representative - BLISS Car Wash

$17.00/hr - $19.00/hr

Sign‑up bonus: $500 (paid after 90 days)

• Hourly pay plus commission and incentives
• Flexible working hours
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
• 401k with Employer Matching
• FREE weekly car washes
• Opportunities for growth within the BLISS family

• Greet guests and create an exceptional first impression.
• Educate guests on single wash, upgrades, and membership packages.
• Offer and sell BLISS Monthly Unlimited Wash Memberships.
• Offer and sell BLISS Single Wash Packages and upgrades.
• Process payments.
• Ensure vehicles are loaded safely onto the conveyor.
• Prep vehicles according to company guidelines.
• Perform quality control: verify vehicles are clean and wipe down within guidelines.
• Provide excellent service to ensure a great guest experience.
• Maintain a safe and clean work area.
• Perform after‑hours site cleaning per schedule.
• Maintain high standards of personal appearance and grooming in uniform.
• Follow directions, exercise good judgment, and make consistent decisions.
• Follow company safety protocol.
• Be a team player.

Experience

Combination of car wash, retail, and guest service preferred but not required.

Knowledge

• Highest level of service at all times.
• Adapt to high‑volume retail environment and a variety of situations.
• Work varied hours/days as business dictates.
• Improve through training.

Skills

Build great relationships with guests and co‑workers via communication and follow‑through.

Full‑time & Part‑time; ability to work varied hours/days as business dictates.

Reports to the Site Manager.

• Mainly outdoors, sometimes indoors.
• Exposure to fumes from equipment and cleaning solvents.
• Temperature fluctuations; noise and vibration exposure.

• Lift up to 50 lbs.
• Stand or walk for long periods.
• Operate all related equipment.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign‑on bonus is paid after 90 days of continuous employment.