Service Administrator

Join to apply for the Service Administrator role at Rite‑Hite.

At Arbon Equipment, a Rite‑Hite Company, your work makes an impact. We deliver industry‑leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite‑Hite’s global innovation.

Do you enjoy being administrative support for an organization? As a Service Administrator, you'll be the backbone who provides the framework for our service department with administrative tasks. If you enjoy providing behind‑the‑scenes support to cross‑functional groups, this is a great opportunity to join our team.

Schedule:

This role operates 8 AM–5 PM, 5 days a week in the office for training/learning the role through your first 6–8 months before a hybrid schedule would be considered. When thinking of your commute, note that our office is located on the southwest side of Charlotte, near Carowinds Amusement.

• Provide support to the Service Department, Sales Department, and Customers through timely entry of parts & related orders.
• Prepare invoices for parts and completed services while ensuring requirements are met and ensuring payment of the invoices.
• Timely acquisition of parts and material to meet installation, service, and PMP schedules.
• Maintain inventory with acceptable levels.
• Provide accurate processing of service jobs.
• Monitor the service system.

• 1+ years of experience providing support for a field service environment.
• Detail‑orientated, organized, and comfortable with technology.
• Strong multi‑tasking of projects – you thrive in a fast‑paced environment.
• Customer‑first mindset with stellar communication.

If you’re looking for a fast‑moving role where your organizational skills make an impact every day, we’d love to hear from you. Join a company that values people, promotes from within, and leads the industry in service and innovation.

Apply today and build your career with Rite‑Hite.

• Health & Well‑being:
  Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well‑being program with an opportunity to receive an extra day off and more.
• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You:
  Paid holidays, vacation time, and personal/sick days each year.

Rite‑Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug‑free workplace for the safety of our employees and customers.