Customer Service Rep; Arendel St

Overview

We are a small locally owned franchise with a location in Beaufort and Morehead City. Our stores are consistently ranked at the top for customer service within Domino's and our employee retention is very high. We treat our customers and employees the way we want to be treated.

Job Description

Working for Domino's isn't like most fast-food jobs flipping burgers and working with fryers. Here at Domino’s, you will learn how to stretch pizzas, sauce, cheese and top them as well. You will get to join a team of loyal employees who most have worked with us for a few years. Our customers expect great service, and we deliver and take that seriously.

If you want to learn how to make pizzas and make customers day with great service, please apply.

• Learn how to stretch pizzas, sauce, cheese and top them as well as preparing pizzas for service.
• Join a team of loyal employees who have worked with us for a few years.
• Provide great service to customers and help maintain high standards of customer satisfaction.

• The desire to have friendly interactions with employees
• Willingness to learn new things
• Reliable mode of transportation to work

Standing — Most tasks are performed from a standing position. Walking surfaces include ceramic tile with linoleum in some food process areas. Height of work surfaces is between 36" and 4".

Walking — For short distances for short durations.

Sitting — Paperwork is normally completed in an office at a desk or table.

Lifting —

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying —

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing —

• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing —

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending —

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting — Performed occasionally to stock shelves and to clean low areas.

Reaching —

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks —

• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids —

• Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.