Servicing Litigation Specialist II

Overview

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. We aim to help millions of Americans achieve home ownership through the complete mortgage journey.

The Litigation Management Specialist II is a critical, high‑impact role responsible for the end‑to‑end management, monitoring, and strategic support of complex servicing‑related litigation. This specialist manages a portfolio of high‑risk legal matters, including contested foreclosure, title disputes, and mediations, ensuring meticulous case documentation, accurate risk assessment, and timely support for both internal and external legal counsel. This role demands advanced organizational skills, keen analytical abilities, and the capacity to act as a corporate representative in legal proceedings.

• Case Ownership:
  Independently manage and track a high‑volume portfolio of litigated files pertaining to real property law. Maintain a comprehensive electronic case file for each matter.
• Risk Mitigation:
  Analyze and research legal pleadings, evaluate attorney findings, and utilize servicing system data to proactively assess litigation risk and potential financial exposure for the organization.
• Strategy & Counsel Support:
  Collaborate with in‑house and outside counsel to formulate litigation strategies, draft responses to lawsuits, monitor case progress, and provide strategic research for pre‑litigation customer disputes.
• Corporate Representation:
  Serve as the company’s designated corporate representative at critical legal proceedings, including mediations, settlement conferences, depositions, and trials, to present and defend the company’s position.
• Document Production:
  Retrieve and provide loan‑level documentation and data from servicing systems to outside counsel and business partners to support discovery and defense.
• Executive Reporting:
  Organize, research, and deliver high‑level, professional presentations on escalated cases, strategy, and risk to upper management, ensuring leadership is consistently informed.
• Financial Administration:
  Oversee the accurate processing and timely payment of outside counsel invoices.
• Department Support & Development:
  Policy and procedure writing, job aid development, and business contact support.
• Process Improvement:
  Assist in developing, writing, and formalizing department policies and procedures to enhance litigation support operations.
• Mentorship & Training:
  Provide guidance and training to other specialists on complex litigation procedures and best practices as needed.

• Four‑year degree and/or Paralegal Certificate with a minimum of 5 years mortgage servicing experience and understanding of GSE/insurer servicing guidelines.
• Proven knowledge of legal processes, civil rules of procedure, and the ability to decipher complex legal pleadings and allegations, particularly in mortgage servicing and real property.
• Demonstrated proficiency with mortgage servicing platforms and Microsoft Office Suite (Word, Excel, PowerPoint).
• Expert analytical skills: ability to analyze mortgage industry documents, calculate time frames, and evaluate potential costs and losses.
• Advanced communication: strong professional, organizational, written, and verbal communication skills with the ability to present complex material to all levels of management.
• Autonomy & organization: highly advanced organizational skills with the ability to work independently, manage multiple priorities, and meet critical deadlines.
• Teamwork: ability to collaborate effectively with internal legal teams and external partners.
• Demonstrated research skills.

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home ownership. Our vision is to be the most trusted partner for home. Together, 4,000…