Superior Liens Specialist II

Overview

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of home ownership through the complete mortgage journey.

The Superior Liens Specialist II will be primarily responsible for monitoring and reporting of defaulted closed end second loans and their corresponding superior lien. The Specialist will oversee the status of all loans, research options and issues in coordination with other business units as appropriate and prepare recommendations for management decision. Work directly with customers via alternate contact methods to reach resolution.

Also includes contact with superior lien companies to obtain lien status.

The Superior Liens Specialist II will:

• Conduct daily reporting reviews of new and delinquent loans to track status and escalate critical files to management for decisioning.
• Perform comprehensive equity analyses, including ordering and reviewing valuations, credit reports, and lien position reports to determine recovery potential.
• Manage the foreclosure referral process, monitor ongoing proceedings, and oversee the advancement of funds.
• Directly contact first lienholders to verify loan status and manage the completion and monitoring of "Requests for Notice."
• Ensure all investor requirements and private investor submissions/approvals are managed timely and accurately to mitigate risk.
• Interface and coordinate with internal units including Home Retention, Foreclosure, Bankruptcy, and Litigation to resolve complex loan issues.
• Execute early-stage delinquency contact requirements and utilize alternate contact methods to reach resolutions with customers.
• Maintain thorough and accurate records in all applicable systems of record for every action taken on a file.
• Adhere to all internal policies and external regulations, including RESPA, CFPB, and Federal Regulations, while aligning with organizational culture and values.

• Analytical & Data Literacy: Expert ability to analyze industry documents, calculate critical time frames, and interpret data to accurately evaluate potential costs, losses, and equity positions.
• Advanced Communication: Superior written and verbal skills with the ability to distill complex material into clear reports and presentations for all levels of management.
• Organizational Autonomy: Highly disciplined and proactive with the ability to work independently, manage multiple competing priorities, and meet strict deadlines through effective time management.
• Systems & Digital Literacy: High proficiency in mortgage servicing platforms and the Microsoft Office Suite (Excel, Word, PowerPoint), with a drive to adapt to emerging technologies and AI.
• Collaborative Problem-Solving: A strong team player capable of working effectively with diverse internal groups and external partners to find strategic solutions to complex servicing challenges.
• Research & Initiative: Demonstrates strong research skills and a proactive  owner  mindset, going beyond routine duties to ensure compliance and project success.
• Previous Default Collections experience is a plus!

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you re looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac s benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsor ships

To learn more about our benefits visit:

For residents with state required benefit information, additional information can be found at:

Salary
: $50,000 - $75,000

Work Model
: OFFICE