Senior Business Control Specialist

Job Overview

Senior Business Control Specialist assists in the development of a mortgage‑centric compliance program that considers current regulatory requirements and industry standards. The role supports Retail, Broker and Correspondent Lending by aiding in the development of policies and procedures for all Production functions and evaluating and creating an effective control environment.

• Utilizing investor guidelines, research repurchase claims and defects from investors/insurers to determine if the claim is valid and accurate.
• Write rebuttal letters to investors/insurers to refute cured and invalid claims.
• Analyze current Production processes and provide recommendations on policies & procedures related to all production functions.
• Complete research on investor requirements to support recommendations.
• Perform frequent review of competitor guidelines to ensure consistency with the market; identify differences and assess risk associated with alignment.
• Act as a liaison between the line of business and corporate partners in matters related to the Production process.
• Provide counsel on downstream effects of origination decisions; provide cost benefit analysis and recommendations.
• Perform other related duties as required and assigned.
• Demonstrate behaviors aligned with the organization’s desired culture and values.

• Experience in management reporting, developing policies & procedures, dealing with complexity, problem solving, legal compliance, knowledge of Reg Z, Reg X & Dodd‑Frank.
• Must be highly proficient in Excel and Word.
• Financial Services and, if possible, mortgage industry experience preferred.

• Comprehensive Medical, Dental, and Vision.
• Paid Time Off Programs including vacation, holidays, illness, and parental leave.
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe‑style dining (select locations).
• Retirement benefits, life insurance, 401k match, and tuition reimbursement.
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsor ships.

$55,000 - $85,000

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