Planet Fitness Part-Time Customer Service Representative

Planet Fitness Part-Time Customer Service Representative

1 day ago Be among the first 25 applicants

Part-Time:
Starting at $11 per hour.

Hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.

Schedule:

Weekday mornings 7am-12pm, also need weeknights 5pm-10pm. Must have OPEN availability on weekends. Total hours per week 20-25 hours.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay with hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
• Shift-differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership, including one free Black Card Membership for a direct family member.

• Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

• Entry level

• Part-time

• Other

• Wellness and Fitness Services

Referrals increase your chances of interviewing at National Fitness Partners by 2x

Location:

Charlotte, NC