Management Engineer- Duke Lake Norman Hospital

Management Engineer – Duke Lake Norman Hospital

3 days ago Be among the first 25 applicants

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Mooresville, North Carolina. The smallest of Duke Health's four hospitals at 123 beds, it offers a comprehensive range of medical services, including 24‑hour emergency care, cardiology, orthopedics, women’s services, and surgical specialties.

Support performance management and improvement services for Duke University Hospital, Duke Health Raleigh Hospital, Durham Regional Hospital, and other entities within the Duke University Health System. Responsibilities include productivity management, labor budgeting, operational support, decision support, performance reporting, patient satisfaction, and performance improvement.

Day shift Monday–Friday. In‑person preferred.

• Management Engineering: develop and maintain labor standards, support productivity improvement, perform labor variance analyses.
• Operational Support: provide project management and analytical support for operational initiatives.
• Decision Support and Performance Reporting: initiate clinical analyses, coordinate improvement processes, report quality and patient safety metrics, support balanced scorecard program.
• Patient Satisfaction: coordinate and support improvement efforts to enhance patient satisfaction scores.
• Performance Improvement: lead and support performance improvement teams.

• Strong analytical and communication skills.
• Proficient computer skills, including database analysis.

• Level 2: Works under general supervision; collaborates with leadership; supports performance improvement work.
• Level 3: Works autonomously; sets priorities; serves as improvement facilitator or expert.
• Level 4: Coordinates services; provides oversight and workflow supervision; may supervise up to two staff; acts as facilitator or improvement expert.

• Education:
  
  Bachelor’s degree in Industrial Engineering or related field (Master’s degree desired at all levels).
• Experience:
  
  Level 2 – minimum 4 years of related experience (Master’s degree can substitute for 2 years);
  Level 3 – minimum 6 years;
  Level 4 – minimum 6 years.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Engineering and Information Technology

Industry: Hospitals and Health Care

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