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IT Service Desk Manager | Customer-Centric ITIL Leader

Job in Mooresville, Iredell County, North Carolina, 28115, USA
Listing for: SCN BestCo
Full Time position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, IT Project Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading innovator in health products is seeking a User Support Manager in Mooresville, NC. This role is responsible for managing IT Service Desk operations and ensuring exceptional technical support delivery. Key duties include overseeing daily operations, developing service desk strategies, and leading a team of support professionals to maintain high-quality service. Ideal candidates will have extensive experience in IT support and leadership, as well as strong knowledge of IT service management tools.

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