IT Support Engineer

Hello,

Greetings!!

This is Adesh from Jconnect INC. Below is the requirement with our client. Please let me know if you are available for this role

Role:
IT Support Engineer

Location:

Mooresville, IN

Type:
Fulltime

Job Description:

Responsibilities:
- Perform end-user support for desktops, laptops, tablets, mobile devices
- Deliver AV support and urgent troubleshooting for conference setups
- Provide VIP-level support and ensure prioritized resolution
- Execute IMAC, hardware replacements, printer troubleshooting
- Carry out depot tasks, device imaging, configuration, and inventory handoff
- Support onboarding/offboarding workflows with IT, HR, and Security
- Document processes, SOPs, and ticket resolutions in Service Now

Mandatory

Locations:
As applicable

Experience:

6-8 years

Required Skills and Qualifications:
- Good understanding of endpoint devices and peripherals
- Familiarity with Service Now, Proxy Pro, and Microsoft Entra Self-Service
- Basic understanding of network troubleshooting
- Attention to detail and ability to work independently

Please fill the below details and attach your updated resume:

Full Legal Name:
Current

Location:

Phone:

Mail:

Visa/Work Permit:
Interview Availability:
Salary/Hourly Rate Expectations:
Are you willing to Relocate:
Preferred

Start Date:

Overall IT

Experience:

Linked In URL:

Thanks and Regards,

Adesh Kumar

Jconnect Infotech Inc.

168 Barclay Center Ste. 347

Cherry Hill, NJ 08034

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[We are an E-Verify and Equal Employment Opportunity Employer with adherence to EEO policy]