Telecommunications Engineer

Overview

This position is responsible for the maintenance of Network and Telephony equipment. Supports troubleshooting and network installations directed by the Converged Communications Engineers and the Technical Services Manager. Monitors performance of network to identify potential problems and bottlenecks. Diagnoses and resolves LAN/WAN problems using a variety of tools. Installs, provisions, tests, and troubleshoots IP, Ethernet and Telephony hardware, connections, and cabling.

Assists Converged Communications with requirement analysis, implementation, problem investigation and resolution. Configures and maintains routers, switches, and hubs for the network systems (including wireless). Conduct and validate testing of Network and Telephony equipment.

• Maintain Network and Telephony equipment
• Support troubleshooting and network installations directed by the Converged Communications Engineers and the Technical Services Manager
• Monitor network performance to identify potential problems and bottlenecks
• Diagnose and resolve LAN/WAN problems using a variety of tools
• Install, provision, test, and troubleshoot IP, Ethernet, and Telephony hardware, connections, and cabling
• Assist Converged Communications with requirement analysis, implementation, problem investigation and resolution
• Configure and maintain routers, switches, and hubs for network systems (including wireless)
• Conduct and validate testing of Network and Telephony equipment

• Knowledge of OSI Layer Model
• Experience logging into a switch and configuring VLAN
• Experience with both fiber and ethernet
• Communicates intermediate networking knowledge such as DHCP, DNS, TCP/UDP, IP Subnetting, VLANs
• Associate’s Degree in Computer Science, Engineering, Business or a related field
• Must be able to work various shifts and flexible hours