Banker, Customer Service Rep

Overview

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Position Summary

This position is responsible for reconciling and securing all items maintained in assigned bank.

• Reconciles customer accounts for issuance and redemption of markers, front money, safekeeping returns and write-offs
• Processes transfers to and from the Fill and Main banks, while taking in the money from the table and bill validator drops
• Prepares fills and credits for table games and processes Dealer’s tokens
• Prepares the daily deposit with negotiable instruments and cash and accompanies deposits for pick-up

• Encodes markers for daily deposits
• Rotates chips on a daily basis

• High School Diploma or equivalent
• Must have previous money handling experience

• Good written and verbal communication skills
• Good organizational skills
• Knowledge of all the specialized banks, front window areas and pits

• Knowledge of the casino computer management system

• Must be able to work in a smoking environment
• Must be able to stand for extended periods of time
• Must be able to lift up to 25 lbs.
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Regular

Mohegan Sun practices Native American Preference in hiring. Native American means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.