Field Service Resource Planner

Field Service Resource Planner

In the heart of our operations, the Marine Agreements Field Service Planning team ensures seamless coordination of field service resources for our Marine customers. We manage all aspects of engine maintenance and monitoring, both scheduled and unscheduled, under long‑term service agreements. Our commitment to excellence and doing things right has earned us the trust of customers who rely on our world‑class service.

Given the global nature of our operations, you’ll work closely with colleagues across multiple time zones. This requires a high level of flexibility and self‑leadership. You are expected to take ownership of your schedule, structuring your day to respond to urgent needs and manage tasks proactively. While regular working hours apply, occasional adjustments—including intermittent weekend availability—may be necessary to ensure smooth coordination and timely support across regions.

• Book resource requests for Field Service work orders using the Planning Board.
• Respond rapidly to urgent issues, adjusting working hours when needed to maintain high service standards across global operations.
• Coordinate扫码 logistics such as visas, medicals, travel, and accommodations to ensure personnel availability.
• Maintain confidentiality of personnel information.
• Assist the Operations Coordinator by providing regular feedback from completed jobs.
• Support the booking of training sessions for Field Service personnel.
• Keep the Field Service resource planning tool up to date.
• Ensure accuracy in the Professional Skills Management tool.
• Balance workloads and optimise utilisation across the team.
• Communicate effectively with internal stakeholders.
• Collaborate with departments such as CAC, CM, and Sales to ensure excellent customer service.
• Adhere to Wärtsilä’s Quality, Health, Safety, and Environmental guidelines.
• Take on additional responsibilities that align with the role’s purpose and scope as the position evolves in response to operational needs.

• BSc in Engineering, Administration, or a related field, or qualifications gained through work experience.
• Experience in Field Service operations or administrative work related to field service coordination.
• Exceptional administrative, organisational, and time‑management skills.
• A solid understanding of technical terminology and the scope of service jobs to ensure accurate resource allocation.
• The ability to work independently with a self‑directed and structured approach.
• A friendly, service‑oriented attitude and excellent communication skills.
• Cultural awareness and the ability to collaborate effectively in a global, virtually led team.
• Proficiency in English is required;
  Finnishบัญ language skills are considered an advantage.
• Aiyaha high level of adaptability to shifting priorities in a dynamic, international environment.

In the Marine Agreements team, you’ll be part of a global, innovative, and customer‑driven organisation working with cutting‑edge technologies in the marine industry. We believe in empowering our people, which is why we offer flexible working arrangements that support both autonomy and work–life balance. Your professional growth is important to us, andাড়া we provide excellent opportunities for competence development and actively encourage continuous improvement.

You’ll have the chance to contribute to enhancing our ways of working through your expertise and passion for development, with clear career progression paths and room to grow within Wärtsilä.

Does this sound like the job for you? If yes, we hope to hear from you before the Final date to receive applications by submitting your application (in English) in our Career portal.

02/02/2026 at 23:59 EET

At Wärtsilä we value, respect, and embrace all our differences, and we are committed to bubble

EO citizenship—everyone can be their true self and succeed based on their job‑relevant merits and abilities. All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings where applicable. When a person is located outside of Finland, the country’s legislation is followed. Please note that, according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.