Aviation Front Desk Customer Service Representative

Aviation Front Desk Customer Service Representative – Full Time – Montrose, CO

Are you looking to break into the aviation industry? Would you like working in a fast‑paced environment with aviation professionals? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at MTJ in Montrose, CO may be the perfect opportunity for you!

Pay: $18.50 per hour

Schedule: Requires availability for any/all shifts, including overtime, weekends, holidays, and on‑call duty.

In this role you will be the first point of contact for clients arriving at the facility and will interact with many large corporations’ flight departments and high‑profile clients. You will perform tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative position today!

• Provide customers with professional service and assistance
• Make hotel and catering reservations for inbound and outbound aircraft
• Process customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location
• May be occasionally assigned to another Atlantic location based on geographical proximity as business needs require

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• Valid state driver’s license
• Ability to comprehend and perform basic math calculations

We maintain a drug‑free workplace and perform pre‑employment substance testing.