Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistics
Job Summary
The Physical Security Specialist plays an essential role in supporting the company’s security strategy by ensuring that physical protection systems and protocols are properly implemented andmaintained. This position focuses on monitoring andmaintainingsecurity infrastructure,assistingwith emergency preparedness measures, and providing operational support to safeguard facilities in alignment with corporate standards.
Key Responsibilities
Physical Security & Incident Response
Act as the first responder to physical security breaches, incidents, and emergencies, ensuring rapid coordination of initial response actions.
Implement and enforce access control measures, including visitor management processes.
Support the issuance, revocation, and administration of access badges, alarm codes, and security permissions.
Risk Management, Audits & Inspections
Conduct security audits, site inspections, and risk assessments across corporate offices, hubs, and field locations.
Identify vulnerabilities and develop recommendations to mitigate security risks.
Emergency Preparedness & Business Continuity
Contribute to the design, deployment, and evaluation of emergency preparedness programs, including:
Fire drills
Evacuation plans
Protest response procedures
Bomb threat protocols
Support business continuity and contingency planning for natural disasters and critical operational disruptions.
Collaborate closely with HR, IT, Operations, and other cross-functional teams.
Vendor & Security Systems Management
Oversee and monitor third-party security guard services, ensuring compliance with contractual obligations and performance standards.
Coordinate routine maintenance, troubleshooting, and upgrades of physical security systems, including:
CCTV
Access control systems
Intrusion and alarm systems
Liaise with vendors and internal technical teams to ensure system reliability and compliance.
Documentation, Compliance & Best Practices
Maintain accurate and up-to-date security documentation, including:
Incident reports
Audit results
Equipment inventories
System configuration records
Serve as a local physical security risk management contact, promoting best practices, compliance, and continuous improvement.
Qualifications & Requirements
Licensing & Operational Requirements
Valid Private Security or Investigator License issued by the Bureau de la sécurité privée (BSP), in compliance with applicable laws and regulations - mandatory.
Ability to work in industrial environments, including walking and traveling between sites.
Valid driver’s license - mandatory.
Experience & Background
2–4 years of experience in physical security operations or a related field.
Experience supporting multi-site operations in environments such as logistics, warehousing, transportation, or supply chain is a strong asset
Technical & Professional Skills
Solid knowledge of physical security systems (CCTV, access control, alarm systems).
Familiarity with emergency preparedness and response protocols.
Understanding of workplace violence prevention and incident handling in accordance with company policies.
Strong organizational, analytical, and multitasking skills, including root cause analysis.
Ability to work independently and collaboratively within cross-functional teams.
Communication & Languages
Excellent written and verbal communication skills in English and French.
Why Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Wellness days
Partial reimbursement for public transportation
Employee Assistance Program
…and much more.
Diversity & Inclusion
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
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