Account Manager II Job Montréal area,Montreal Province de Québec Canada,Sales

Location: Montreal

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an Account Manager to join our retail sales team in No

Am. You will be in charge of managing a book of Retail customers. Your goal is to retain these customers and mitigate churn, upsell the customers on additional modules, and ensure that customers renew their subscriptions on time. In addition, you will be tasked with upgrading qualifying customers to more advanced software platforms where applicable.

What you will be responsible for:

Serve as the lead point of contact for your customers

Demonstrate software solutions to your customers, from core POS products to modules and upgrades

Build a trusted advisor relationship with your customers and identify upsell opportunities

Negotiate contracts and close agreements to maximize the growth of your book of business

Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms

Collaborate with Customer Success Managers to identify accounts at risk and prevent churn

Track key book of business metrics

What you will be bringing to the team:

Experience in a quota carrying sales role

Understanding of solution-based consultative sales in a SaaS environment

Ability to use and other technologies to manage and organize pipeline

Committed to a culture of positivity and high performance

Excellent written and verbal communication

Professional poise and confidence while communicating with executives

Value feedback and thrive on constant improvement and learning

Strong work ethic, and a self-driven desire to succeed

Even better if you have, but not necessary:

Experience in a Retail environment

Fluency in French

What’s in it for you?

Come live the Lightspeed experience...

Ability to do your job in a truly flexible environment;

Genuine career opportunities in a company that’s creating new jobs everyday;

Uncapped commission;

Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

Lightspeed share scheme (we are all owners)

Immediate access to our benefits plan

RRSP match after 3 months

Fitness & Wellness benefit: $500 CAD per calendar year

Unlimited Paid Time Off

Parental leave Top-Up

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