Position: Client Operations Specialist Sr.
Location: MontrealRequisition Number: 104019
Bilingual Client Solutions Representative
Location: This is a hybrid opportunity in our Montreal, QC office.
Must speak French and English fluently
Insight at a Glance
14,000+ engaged teammates globally#20 on Fortune’s World's Best Workplaces list$9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023 by Insight globallyNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
As a Client Solutions Representative
, you will responsible for client contacts, order processing, report generation, pre-qualification of accounts, product pricing, research, configuration and product information. Along the way, you will get to:
Respond to incoming client calls and emailsMake outgoing client calls in support of the organization’s sales requirements.Prepare and submit client sales quotesEnter client sales orders accurately into the appropriate order entry system.Research technical information on product request and ensure access to procuringCommunicate with other Insight departments on client issues and assist in resolution where applicablePrepare documents for responses to RFQs (Requests for Quotes)Work open sales order reportReport generation for clientsRequest and/or set up new client sold-to’s, bill-to’s and ship-to’s as needed.Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.What we’re looking for
Bachelor’s degree (B.A.) and 1-3 years related experience and/or trainingStrong knowledge of IT products and services preferredAbility to effectively present information and respond to questions from groups of managers, clients, other teammates neededStrong communication in English and French languages (verbal and written), organization and time management skills requiredSolid problem solving and consultative skills a must.Must be self driven, motivated and results-orientedWhat you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career e of our benefits include:
Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
