Advisor, Member/client sales and service
Listed on 2026-01-21
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Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep, Bilingual
The work arrangement for this position is at the discretion of the successful candidate
As a member/client service advisor, you help solicit and develop and maintain business relationships with members and clients. You provide customer service and help sell specialized products and services through multiple distribution channels based on member/client needs. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests for specialized products and services and promoting and selling them based on client needs and your unit’s business objectives and strategies.
You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:
Assist members and clients, listen to their needs and propose personalized solutions
Help members/clients choose and get the most of their tools and channels based on how much independence and automation they want
Close sales, process transactions and follow up as needed. Ensure member and client satisfaction
Seize business opportunities and help increase sales through solicitation.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
What you bring to the table
College diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Available to work 35 hours a week, Monday to Thursday between 8: 30 a.m. and 7: 00 p.m. and Friday between 8: 30 a.m. and 5: 00 p.m
Trade Union (If applicable)
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