QA Specialist

Location: Dorval

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Main

Duties and Responsibilities:

Monitors quality improvement projects

Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification

Monitors corrective action system

In conjunction with the QA Manager and QA Supervisor, educates (trains) unit staff and managers in quality related issues

Plays a key role in developing a comprehensive quality program

In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual

Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation

Drives prevention vs. detection of defects

Coordinates actions to prevent the occurrences of nonconformities

Maintains customer compliance resolution

Responsible for the maintenance of key performance metrics for the Quality organization

Controls Food safety and Quality of processing and manufacturing within the business

Supports customer audits, government audits to meet compliance

Verifies and ensures company policies and procedures are followed

Ensures quality specifications and requirements are followed and met

Develops Standard Operating Procedures

Responsible for safety, quality and compliance to customer specification

Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs

Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions

Qualifications

Education:

College degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management

Work Experience:

Minimum 1 year experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control required

Minimum 2 years experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred

Experience working in the airline industry would be an asset

Job

Skills:

Minimum skill requirements:
Intermediate level Microsoft office tool skills (Excel, Word)

Knowledge of quality auditing, inspection methods

Detail oriented

Strong organizational skills, able to prioritize responsibilities and multi-task

Strong interpersonal skills, interact well with multiple departments as required

Able to work with little supervision

Excellent reading, writing, and oral communication skills

Preferred skills:
Excellent analytical skills

Basic statistics calculation, and/or mathematical comprehension

Project management skills

Knowledge of Public Health regulations

HACCP certified and/or Food Safety training a plus

Basic lean, six sigma knowledge, and/or continuous improvement understanding a plus

Principales tâches et responsabilités :

• Suivre les projets d'amélioration de la qualité

• Auditer la mise en œuvre du système qualité pour en vérifier l'efficacité en vérifiant les activités opérationnelles selon les spécifications Gate Gourmet, des clients et les réglementations gouvernementales

• Suivre le système d'action corrective

• Dispense la formation aux employés personnel et les gestionnaires de l'unité aux questions liées à la qualité et sécurité alimentaire en collaboration avec le responsable AQ et le superviseur AQ

• Contribuer au développement du programme de qualité

• Contribuer à l’implantation du système qualité tel que détaillé par le manuel qualité en collaboration avec le responsable AQ et le superviseur AQ,

• Promouvoir les efforts globaux d'amélioration de la qualité, initie des démarches de résolution de problèmes et assure la mise en œuvre

• Incite à la Prévention vs. Détection des défauts et Réagir

• Coordonner les actions pour prévenir la récurrence de non-conformités

• Assurer la résolution des conformités client

• Maintenir les indicateurs clés de performance pour le service de la Qualité

• Contrôler la sécurité alimentaire et la qualité de la transformation et de la fabrication au sein de l'unité

• Participer activement lors des audits clients, les…