OMNI Lead Department Manager

Position: (CAN) OMNI Lead Department Manager
Location: Kirkland

Position Summary  To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service while ensuring task completion.
What you'll do   Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
Job Responsibility #5 Support with scheduling as needed.
Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
Job Responsibility #7 Participates in the training and development of the OMNI Associates, and provides feedback as needed.
Job Responsibility #8 Contributes to a safe, clean and hazard-free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.
The minimum rate of pay for this position starts from $21.35. Rate of pay will be determined based on relevant experience.
Le taux horaire minimum pour ce poste débute à 21.35 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location
17000 Rte Transcanadienne, Kirkland, QC H9J 2M5, Canada
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