Director of Operations - Bilingual

Title:

Director of Operations –

Location:

Ottawa, ON & Gatineau, QC –

Reports To:

Senior Leadership – Direct Reports:
Warehouse Supervisors, Drivers, Operational Staff (as applicable) –

Employment Type:

Full-Time, Permanent – Salary: $130,000 - $150,000 – Language Requirement:
Bilingual (English and French).

Position Summary
The Director of Operations is responsible for providing strategic and hands‑on leadership across Morin Supply’s Ottawa and Gatineau locations. This role oversees all core operational functions, including warehouse operations, logistics, inventory management, fleet oversight, and safety compliance.

The Director of Operations plays a critical role in ensuring operational consistency, efficiency, and high service standards across both provinces while supporting business objectives through strong people leadership, cross‑functional collaboration, and continuous improvement.

At Morin Supply, we aim to be the easiest building supply company to deal with, and the Operations team is central to that mission.

Key Accountabilities

Establishes clear operational standards across all locations

Builds capable operational leadership at the branch level

Aligns operations with company strategy and customer promise

Creates accountability through metrics and performance rhythm

Drives continuous improvement and operational maturity

Ensures operations scale with company growth

Champions safety and operational discipline

Enables cross‑functional collaboration (Sales, Purchasing, Finance, HR)

Measures of Success

Consistent on‑time, accurate delivery performance

Stable, efficient branch operations

High inventory reliability and availability

Controlled operating costs

Strong safety performance

Scalable processes across locations

Operational readiness for expansion

Positive customer service experience driven by operations

Profile & Experience

Proven experience in senior operations leadership within logistics, distribution, warehouse, or supply chain environments with proven ability to scale operations

Experience managing multi‑site operations, ideally across Ontario and Quebec

Strong understanding of warehouse operations, fleet management, and logistics coordination

Demonstrated people leadership experience, including coaching and performance management

Strong knowledge of Health and Safety requirements and operational compliance

Bilingual proficiency in English and French required

Ability to analyze data and translate insights into action

Clear communicator with the ability to lead across functions and locations

Hands‑on leadership style with strategic thinking capability

Strong judgment, accountability, and problem‑solving skills

Adaptable to changing priorities and unexpected challenges

Committed to Morin Supply’s core value: “Be the easiest to deal with.”

Working Conditions

Regular travel between Ottawa and Gatineau locations

Combination of office, warehouse, and yard environments

Ability to respond to operational needs outside of standard business hours as required

Why Work With Us

Lead operations for a growing, well‑established organization with strong roots in Ontario and Quebec’s construction and building‑materials sector.

Shape the next stage of our operational maturity through clear systems, disciplined execution, and continuous improvement.

Work with an executive team that values accountability, transparency, and data‑driven decision‑making.

Influence company‑wide performance by strengthening processes across logistics, warehouse operations, delivery, customer service, and safety.

Enjoy competitive compensation, company‑matched RRSP contributions, and a comprehensive health and dental benefits plan.

Join a culture that prioritizes safety, respect, and strong leadership expectations.

Access meaningful opportunities to grow, innovate, and leave a lasting operational footprint across all locations.

Contribute to a business where operational excellence directly impacts customer experience and strategic growth.

Equal Opportunity Employer
Morin Supply is an equal opportunity employer committed to building a diverse workforce. We welcome applications from women, Indigenous peoples, Black and racialized communities, persons with disabilities,…