Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents,
Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear:
to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistics
Overview of the role
We are looking for a Program Manager to lead a portfolio of digital, technological, and operational transformation initiatives. Reporting to the Program Portfolio Manager
, you will be responsible for orchestrating high-visibility programs, ensuring strategic alignment between teams and sponsors, and creating the conditions required to accelerate execution.
You will act as a change agent, capable of challenging assumptions, framing complex issues, influencing decision-makers—including C-suite leaders—and keeping initiatives moving forward despite ambiguity and pressure. Your leadership will help shape and transform our operating model in the years ahead.
The ideal candidate understands sortation and last-mile operations, learns quickly, takes calculated risks, and thrives in an environment where change is constant.
Key Responsibilities
Program Leadership & Governance
Lead complex transformation programs by defining objectives, expected outcomes, key milestones, and dependencies.
Establish and maintain strong governance structures, including cadences, steering routines, committees, and decision-making mechanisms.
Constructively challenge sponsors and owners to ensure prioritization, alignment, and consistency in decision-making.
Stakeholder Alignment & Executive Communication
Collaborate closely with internal teams (IT, Operations, Finance, HR) and external vendors or partners.
Drive clear, concise, and results-oriented communication across all stakeholders, including senior leadership.
Anticipate organizational challenges and proactively adjust plans to protect program objectives.
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