Project Manager, Program ​/ Project Manager, Operations Manager

Founded in 2000 by three former Royal Canadian Air Force (RCAF) CF-18 fighter pilots who identified an opportunity to improve military readiness training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC) training.

We pride ourselves on our unblemished safety record, having flown an industry leading 130,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner nations.

Our vision is to be the most trusted provider of innovative defense training solutions, continuously elevating standards in an industry where "Experience Matters." This commitment to innovation and technology ensures we remain adaptable, training allied militaries to succeed against evolving threats.

Top Aces’ dynamic team contributes to delivering on our purpose of training the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every day!

Join our team!

The Project Manager is responsible for overseeing and leading initiatives aimed at enhancing operational efficiency, productivity, and quality within the organization. This role involves identifying areas for improvement, implementing process enhancements, and monitoring project progress to drive sustainable change and achieve measurable results.

• Project Management:
  Lead and manage continuous improvement projects from initiation to completion, ensuring adherence to project timelines, budgets, and objectives.
• Process Analysis:
  Analyze existing workflows, systems, and processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Performance Metrics:
  Define and establish key performance indicators (KPIs) to measure process performance and track progress towards improvement goals.
• Stakeholder
  
  Collaboration:
  
  Collaborate with cross-functional teams, including department heads, managers, and subject matter experts, to gain insights, gather requirements, and drive consensus on improvement initiatives.
• Change Management:
  Develop and implement change management strategies to ensure smooth adoption and integration of process improvements across the organization.
• Continuous Improvement Methodologies:
  Utilize Lean / Six Sigma methodologies to drive continuous improvement efforts, applying appropriate tools and techniques to problem-solving and process optimization.
• Training and Development:
  Develop and deliver training programs to enhance employees' understanding of continuous improvement methodologies, tools, and techniques, fostering a culture of continuous improvement within the organization.
• Data Analysis:
  Collect, analyze, and interpret data to identify trends, patterns, and opportunities for improvement, making data-driven decisions to optimize processes and drive operational excellence.
• Documentation and Reporting:
  Prepare regular reports and presentations to communicate project updates, progress, and results to stakeholders and senior management.
• Best Practices Sharing:
  Stay updated on industry trends, best practices, and emerging technologies related to continuous improvement, incorporating relevant knowledge into project strategies.

• 2-3 years of experience in project management or in a related field
• A university or college degree, an asset
• Have or working toward PMP certification, an asset
• Aviation experience, an asset
• Adaptability to listen, analyze, and convey new solutions to drive project performance and client satisfaction results
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel, Outlook, and Project)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted…