Description
:The AVP of General Insurance Underwriting is a key leader responsible for developing and implementing industry-leading underwriting strategies to achieve excellent financial results and high standards across all General Insurance. This role reports to the VP of Product, Pricing and Underwriting, and manages all aspects of underwriting operations, ensuring strong governance and strict compliance with guidelines and underwriting appetite. The AVP fosters teamwork focused on customer service and risk management, collaborating closely with other departments including Claims, Product, Pricing, Risk, and Technology to meet business objectives and regulatory requirements.
The AVP General Insurance Underwriting emphasizes talent development, quality assurance, and operational efficiency to promote ongoing improvement.
Individual Accountabilities
Create and deliver best in class GI operational underwriting strategies that drive financial performance and underwriting excellence
Responsible for underwriting operations for all General Insurance business including Mass Market, High Net Worth and Small Business Insurance
Oversight and leadership through effective planning, forecasting, and reporting of GI Underwriting Operations
Maintain an effective training and coaching program to continually raise the bar on underwriting excellence
Creation and maintenance of feedback loops to front line agents and upstream teams including supporting the creation of training materials and training plans
Maintains ongoing collaboration between claims, pricing and product teams to ensure actions are taken to improve underwriting quality as needed
Responsible for maintaining underwriting appetite statements, underwriting and front-line authority statements, and maintaining a robust governance process ensuring that underwriting controls are appropriately designed and operating effectively
Responsible for monitoring and reviewing quoting, binding and renewal processes to make sure UW guidelines are respected
Own the final decision about approving or declining a risk within the overall business strategy and underwriting appetite
Owns the post implementation monitoring of UW implementations to reduce potential risk events in partnership with technology and controls team
Involvement in regulatory change and other strategic initiatives including system requirements, testing and input into customer and front-line communications
Maintains dedicated underwriting functions for specialized risks including support for customer escalations, claims escalations, E&O decisions and collaboration with fraud on investigations and initiatives
Deliver legendary customer service and promote an underwriting culture within TDI
Shared Accountabilities
Sales and Distribution - ensure consistent underwriting messaging, training and delivery
Technology – establish business expectations for technology changes
Risk & Regulatory – work closely with Risk partners to manage and mitigate risk
Claims – ensure feedback loop and collaboration on interdependent processes
Product and Pricing – collaborates with product and pricing teams to ensure holistic approach to product design
Reinsurance – ensures appropriate facultative reinsurance is in place as per underwriting appetite
GIAC – support for messaging, underwriting foundations and building a strong underwriting culture
Digital Channel – support underwriting excellence within the digital channels
HNW, Commercial – partnership to support business strategies and underwriting rigor
Leadership Behaviours
Embrace and live TD's leadership profile
Create an inclusive, high energy, engaging work environment that is focused on achieving business results
Take calculated risks which are understood and can be managed and promote a strong and strategic risk management culture
Have a point-of-view and be flexible enough to change it based on data, analysis and incorporating different perspectives
Drive efficiencies, agility and simplicity balancing strategy with an execution focus
Strong business partnership and executive presence
Capabilities
Experience building teams and delivering business transformations
Highly specialized in general…
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: