IT Communications Advisor

Location: Dorval

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When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Dental, medical, life insurance, disability, and more)

Retirement savings plan

Employee Assistance Program

Short Description
We are seeking a highly motivated and passionate IT Communications Advisor to join our IT Content Strategy and Communications team. In this role, you will play a central part in crafting clear, engaging, and strategic communications that support our global digital transformation initiatives, beginning with the implementation of SAP S/4

HANA across the organization.

Your focus will be on creating clear, targeted communication strategies and training materials for impacted audiences, helping employees, partners, and stakeholders understand system changes, process updates, and the value they bring. You will translate complex technical information into simple, meaningful messages that support awareness, readiness, and confident adoption across Bombardier.

Working closely with the Organizational Change Management (OCM) team, Corporate Communications, and different business stakeholders, you will ensure messaging is aligned, user focused, and supports successful transformation outcomes. While you will primarily support our SAP S/4

HANA program, you may also contribute to broader digital and process transformation initiatives. As a key liaison between technical teams, business stakeholders, and end users, you will ensure clear, timely, and effective communication throughout each project’s lifecycle.

What are your contributions to the team?

Lead and execute communication strategies for major digital transformation initiatives (e.g., SAP S/4

HANA), providing clarity and consistency across all channels.

Develop and guide high quality materials such as presentations, learning content, videos, FAQs, guides, and user-facing communications, ensuring clarity, consistency, and strong visual direction to support change adoption.

Collaborate with the Organizational Change Management team to establish clear communication channels across all levels and ensure that communications and training plans reflect user needs, change impacts, and readiness activities.

Maintain consistency with brand guidelines, corporate messaging, and enterprise communication standards.

Translate complex technical and IT concepts into simple, engaging narratives that help stakeholders understand “what’s changing,” “why it matters,” and “how to get ready.”

Create communication roadmaps, messaging frameworks, process overviews, personas, and content journeys that guide transformation initiatives from awareness to post go-live adoption.

Support end-to-end transformation cycles, from early engagement and pre-launch messaging to go-live communications, reinforcement, and long-term adoption.

Partner with transformation program leaders, subject-matter experts and business stakeholders to gather insights and ensure accuracy and relevance in all materials.

Promote best practices in storytelling, clarity, change communications, and content design.

How to thrive in this role?

You have 5+ years of experience in digital or change communications, content strategy, or a related field, supported by a Bachelor’s degree (Master’s is an asset).

You are highly proficient in…