Position Overview
We’re growing our Cloud Infrastructure Engineering capability within the COO GET Engineering organization. We’re looking for an Engineering Manager who blends platform engineering and application delivery leadership. Roughly 60% of the role focuses on owning delivery for one or more business applications (partnering with PM/Design, shepherding roadmaps, and hitting SLOs). The remaining 40% focuses on building and evolving our internal CICD platform, plus observability, and paved roads that boost developer productivity.
You’ll lead a team of Dev Ops/Platform engineers, set technical direction, and partner across Software Engineering, Security, and Product to deliver reliable, scalable outcomes. This is a hands‑on leadership role: you remove blockers, review designs/PRs, coach engineers, and own results end‑to‑end. Hybrid work in Squad Model across all GEO Centers.
Responsibilities
People & Delivery Leadership
Lead, mentor, and grow a high‑performing Platform/Dev Ops team (hiring, coaching, career paths, feedback)
Own delivery for one or more business applications: plan & execute roadmaps, manage risks/dependencies, run release cadences, ensure on‑time delivery with quality
Establish SLOs/SLIs, on‑call practices, incident response/RCAs, and continuous improvement rituals (error budgets, postmortems)
Align with product, design, and partner teams; communicate status, risks, and decisions clearly to stakeholders
Platform Engineering (Kubernetes, CI/CD)
Operate and improve Kubernetes/EKS: cluster lifecycle, multi‑AZ/region strategy, Helm, Karpenter/Autoscaling, networking, service mesh/ingress, secrets, and policy
Drive Git Ops (e.g., Argo CD/Flux) and robust CI/CD (Code Build/Code Deploy/Git Hub Actions/Jenkins) with automated testing, progressive delivery, and rollout safety
Establish opinionated paved roads for app teams (templates, reference repos, guardrails) to reduce cognitive load and time‑to‑value
Reliability, Observability, Security & Cost
Implement end‑to‑end observability (logs, metrics, traces, RUM/synthetics) with tools like Splunk, Dynatrace, Catchpoint, Cloud Watch, Prometheus/Grafana
Partner with Security and Compliance to embed IAM/KMS/Secrets Manager best practices, vulnerability management, SBOMs, and compliance-by-default
Optimize cost and performance across AWS services, Kubernetes, and data layers; publish transparency dashboards
Minimum Qualifications
3+ years people leadership managing engineers; ability to set strategy, delegate effectively, and develop talent
7+ years total engineering experience with AWS and Dev Ops/Platform work; strong systems thinking and bias for automation
Proven track record owning delivery of a business application (roadmaps, quality, uptime/SLOs, incident mgmt.)
AWS depth: EC2, EKS, VPC/Networking, RDS/Dynamo
DB, S3, API Gateway, Lambda, Cloud Watch, Load Balancing
Infrastructure as Code at scale:
Terraform module design, AWS CDK;
Git Ops workflows
Kubernetes/EKS operations: cluster lifecycle, Helm, autoscaling, multi‑AZ/region, security policies
CI/CD:
Code Build/Code Deploy, Jenkins and/or Git Hub Actions; artifact/versioning, environments, approvals, progressive delivery
Programming:
Python and/or Java, TypeScript/Node.js (read/review code, contribute PRs, build automations/APIs when needed)
SRE mindset: SLOs/SLIs, error budgets, incident response/RCAs, capacity & resilience engineering
Strong written/spoken communication; stakeholder management, ability to translate business goals into engineering outcomes
Preferred Qualifications
Built/operated an Internal Developer Platform (Backstage/IDP portals), self‑service workflows, and golden paths
Experience with service meshes (Istio/Linkerd), policy engines (OPA/Gatekeeper), and secrets (AWS Secrets Manager/Hashi Corp Vault)
Experience with Multi Region services and chaos engineering
Observability at scale (distributed tracing, log pipelines), synthetic monitoring strategy, and customer‑centric reliability
Data/queueing experience (SQS/SNS/Kinesis, Kafka/MSK) and event‑driven architectures
Experience with SOX and SOC2, knowledge of internal controls
Cost governance and Fin Ops practices
Learn More / Plus…
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