Specialist, Training and Instructional Design
Job in
Montreal, Montréal, Province de Québec, Canada
Listing for:
Intelcom
Full Time, Apprenticeship/Internship
position
Listed on 2026-01-21
Job specializations:
-
IT/Tech
Digital Media / Production
-
Education / Teaching
Digital Media / Production
Job Description & How to Apply Below
Location: MontrealIntelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistics
Responsibilities
Analyze learning and development needs and propose solutions adapted to the business contextDefine the appropriate training strategies and delivery methods according to the learning objectivesDevelop end-to-end training projects including storyboards, content creation, voice-overs and translation.Create interactive training content and technology-supported solutions, such as e-learning capsules, one pager guides, micro learning and gamification-based content.Facilitate workshops with subject matter experts and contribute to the ideation process to simplify complex concepts and to create effective learning experiencesDevelop tests and performance indicators to assess participants' skill masteryMaintain or update existing training materialsIntegrate the training content in the LMS (Workday) to provide accessible learning for all employees.Contribute to the ongoing evaluation of training programs.Coordinate with external training service providers and ensure compliance with the company standards.Identify trends, best practices and latest technologies to improve instructional design effectiveness.Qualifications
University degree in educational science, educational technology or a related fieldPertinent experience in a similar roleStrong communication and presentation skills in French and English, as you will be collaborating with employees across Canada and internationally.Knowledge of e-learning authoring tools such as Storyline 360, Rise, Adobe CaptivateKnowledge or multimedia software is an asset (Adobe Suite, Camtasia, etc.)Knowledge of Learning Management SystemsKnowledge of Microsoft Suite OfficeStrong sense of organization and project coordinationAbility to work in a fast-paced environment and to multitaskAbility to collaborate with diverse stakeholdersProven capability to make proactive decisions et to demonstrate adaptabilityWhy Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Wellness days
Partial reimbursement for public transportation
Employee Assistance Program
…and much more.
Diversity & Inclusion
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
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