Location: Montreal
Position
Description:
At CGI, we are redefining the future of payments by delivering innovative solutions that enable banks and financial institutions worldwide to operate with speed, accuracy, and resilience. As a Business Analyst – Payments & Financial Services, you'll play a pivotal role in shaping how our flagship product, CGI All Payments, evolves to meet the needs of a global client base. You will collaborate closely with clients and project teams to transform business challenges into practical solutions that deliver measurable impact.
In joining our community of experts, you'll have the opportunity to influence the future of cross-border payments while contributing to transformative projects that drive financial industry change.
Your future duties and responsibilities:
In this role, you will be at the forefront of our payments transformation projects, working with global banks and financial institutions to design and implement our CGI All Payments solution. You will take ownership of analyzing customer requirements, translating them into clear business and functional specifications, and ensuring these are delivered through effective collaboration with design, development, and testing teams.
You will contribute directly to the success of our international programs by engaging with clients, leading workshops, and influencing how payments technology evolves. Your input will shape core product development and enable clients to meet complex regulatory, operational, and strategic goals. Supported by a collaborative team, you'll have the space to innovate, grow your expertise, and see your ideas come to life in high-impact solutions.
Key responsibilities:
. Analyze customer requirements and translate them into clear functional documentation
. Develop and deliver business requirements, use cases, and user stories
. Lead workshops and client meetings to capture needs and define solutions
. Collaborate with product developers, testers, and SMEs to ensure successful delivery
. Contribute to the design of payment processing strategies and flows
. Support multiple projects simultaneously in an international context
. Continuously develop knowledge of payment standards, schemes, and industry regulations
Skills:
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