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Job Description & How to Apply Below
This job is with Danaher, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Leica Microsystems , one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Shape the future with us!
At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.
Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.
Learn about the Danaher Business System which makes everything possible.
The Advanced Workflow Specialist will be primarily responsible for providing technical and application sales support for the Life Science Research Confocal as well as some advanced widefield products. Support will be provided to Leica’s Life Science Research customers, Sales Specialists, and Account Managers in all aspects of their selling activities. This includes, but not limited to coordinating and supporting customer support on all confocal products, remote and on-site product demonstrations, and workshops.
Additionally, the Advanced Workflow Specialist consults with customers and sales/applications specialists to deeply understand and provide extensive application support on issues related to general microscopy; performs remote online troubleshooting and training sessions with end customers and sales reps; supports exhibitions, workshops and coordinates short course support, including planning, communicating, teaching and reporting; handles demonstration system logistics and confirms correct system functionality;
and processes customer provided samples and develops methods to address specific customer needs.
This position reports to the Regional Sales Manager and is part of the LSR Sales team located in Montreal, QC or Toronto, ON. It will be fully remote, primary coverage area:
Canada and Midwest US with occasional travel to US or Germany.
In this role, you will have the opportunity to:
Partner with the sales team on needs analysis, demos, and customer engagements to drive revenue
Plan and deliver product seminars, workshops, and training for customers and internal teams
Provide expert product, application, and software support across sales, service, and customers
Triage, document, route, and resolve technical issues arising from customer interactions
Develop imaging protocols and generate field data, application notes, and publications that differentiate Leica solutions
The essential requirements of the job include
Master’s or PhD in Physics, Biology, Chemistry, or a related scientific discipline and 3+ years of hands-on experience in a research environment using advanced microscopy and digital imaging OR Bachelors degree in a related scientific discipline and 7+ years of hands-on experience in a research environment using advanced microscopy and digital imaging.
Proven experience training others on advanced imaging systems and techniques
Deep understanding of biological imaging applications and end-to-end workflows
Strong communication skills with customer-facing support and troubleshooting experience (hardware/software) preferred
Travel, Motor Vehicle Record &…
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