Leader - Field Operations | Airport Operations
Job in
Dorval, Montréal, Province de Québec, Canada
Listing for:
SSP Group
Full Time
position
Listed on 2026-01-26
Job specializations:
-
HR/Recruitment
HR Manager, Talent Manager, Employee Relations, Regulatory Compliance Specialist
Job Description & How to Apply Below
Position: People Leader - Field Operations | Airport Operations
Location: DorvalAbout the Role
The People Leader – Field Operations provides comprehensive Human Resources support within an airport environment, serving as a trusted partner to Operations leadership while ensuring strong execution of HR programs, employee relations, labor compliance, and talent initiatives. This role is based in Montreal (YUL) and provides ongoing oversight and support for a second airport location in Ottawa (YOW).
Expanded Scope Highlights
Based in Montreal with ongoing oversight of two airports (YUL primary, YOW secondary)On-site presence required at both locations
, with recurring travel (approximately one week per month
)Cross-province HR support across Quebec and OntarioIncreased operational and employee-relations complexity within a regulated airport environmentUnionized labor experience required (minimum 1 year)Key Responsibilities
Lead employee relations activities, including investigations, grievance management, disciplinary processes, and resolution of complex employee issuesPartner closely with Operations leadership to support workforce planning, performance management, and organizational effectivenessEnsure compliance with applicable employment laws, labor agreements, and company policiesSupport recruitment and staffing efforts in partnership with Corporate Talent AcquisitionAdminister performance management programs, succession planning, and talent development initiativesProvide guidance on compensation, benefits, and HR programs in alignment with corporate standardsServe as a liaison between airport leadership and Corporate HR teams to ensure consistent execution of HR strategySupport labor relations activities, including union interactions, contract administration, and grievance processesTrack and analyze HR metrics to identify trends and opportunities for improvementRequired Qualifications
Bachelor’s degree in Human Resources or related field preferredMinimum 4 years of HR generalist experience; HR leadership experience strongly preferredAt least 1 year of experience supporting a unionized workforceExperience in hospitality, food service, retail, or other fast-paced, multi-unit environments preferredVerbal and written communication in French and English is essentialStrong working knowledge of employment law, employee relations, and HR complianceAbility to work independently, manage competing priorities, and operate effectively in a dynamic environmentWillingness and ability to travel regularly between locationsWork Environment & Schedule
Airport-based role with a mix of office and operational floor presenceFlexible schedule required, including evenings, weekends, and holidays as business needs dictateTravel required between Montreal and Ottawa locationsQualifications requises
Baccalauréat en ressources humaines ou dans un domaine connexe (atout)Minimum de 4 ans d’expérience en RH généraliste
; expérience en rôle de leadership fortement souhaitéeAu moins 1 an d’expérience en soutien d’un milieu syndiquéExpérience en hôtellerie, restauration, commerce de détail ou autres environnements multi-sites et à rythme rapide (atout)Excellente connaissance des lois du travail, des relations de travail et de la conformité RHCapacité à travailler de façon autonome, à gérer plusieurs priorités et à évoluer dans un environnement changeantDisponibilité et volonté de se déplacer régulièrement entre Montréal et OttawaEnvironnement de travail et horaire
Poste basé en milieu aéroportuaire, combinant présence au bureau et sur le terrainHoraire flexible requis, incluant soirs, fins de semaine et jours fériés selon les besoins opérationnelsDéplacements requis entre les sites de Montréal et d’OttawaCarte d’identité de zone réglementée (CIZR / RAIC).
Les candidat
· e·s doivent être légalement autorisé
· e·s à travailler au Canada et en mesure de fournir la documentation requise pour l’habilitation de sécurité aéroportuaire. Ces documents seront vérifiés lors du processus d’embauche, conformément aux exigences de Transports Canada
.SSP Canada est un employeur offrant l’égalité des chances et se conforme aux exigences de la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario (LAPHO) dans…
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