HR Operations Analyst
Job in
Montreal, Montréal, Province de Québec, Canada
Listing for:
Live Nation Entertainment
Full Time
position
Listed on 2026-01-23
Job specializations:
-
HR/Recruitment
Talent Manager, Regulatory Compliance Specialist
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Location: MontrealTHE JOB
The HR Operations Analyst will provide global support for the Human Resources team and is responsible for (1) the day-to-day activities to help support HR business partners and leaders across Ticketmaster; and (2) the transformation of HR processes to be scalable and technology-forward. Reporting directly to the HR Operations Manager, the HR Operations Analyst will assist employees and managers on a variety of employee and/or contingent worker life-cycle processes and services.
They will also help the HR team leverage technology through various project and systems improvement work to drive efficiencies across. The role requires the ability and willingness to complete daily tactical responsibilities, as well as the initiative to think beyond today’s processes and evolve them to be scalable.
WHAT YOU WILL BE DOING
Serve as primary HR operations subject matter expert across employee lifecycleSupport and facilitate the transition of HR operations activities from the HR business partner team into the central HR Shared Services group in partnership with the local HRBP teams and the HR Operations ManagerProvide primary or secondary HR operations support by processing system transactions (through Workday), documenting process workflows, and implementing process improvements to drive organizational efficiencyParticipate and provide subject matter expertise in various technology enhancement, self-service and process improvement projects; performs research and analysis and provides recommendationsPartner with the HR management team to ensure consistent implementation of processes and programsIdentify process gaps, improvement/enhancement opportunities and partner with manager to execute changesOversee creation and maintenance of process documents for HR processes, HR systems, background checks and internal reference guidesPartner with key internal and external stakeholders including legal, payroll, benefits, immigration and other teams providing timely guidance and clarification on all matters as inquired by employees and managersEnsure timely and accurate data entry, processing, and auditing of employee transactionsFacilitate local onboarding and induction for new hires globallyDraft employment contracts and job change letters for distribution to the employeeCrosstrains other HR operations team members, especially as it relates to local/subject matter areas of expertiseProblem solves on a variety of issues where analysis of situations or data requires a review of identifiable factors; exercises judgment within defined procedures and practices to determine appropriate actionWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
Proven HR experience either as an HR operations analyst or generalist, within a large global business preferred (including benefits, health and safety laws and regulations)Strong understanding of labor law principles, market practices, and regulations on pay, benefits, and safety, with the ability to identify when local legal expertise is neededStrong attention to detail, accuracy, and data integrity while dealing with confidential informationAbility to communicate complex processes and solutions while maintaining a professional and courteous demeanorProven ability to succeed in a fast-paced, flexible, somewhat unstructured, service-oriented environmentAbility to work independently with minimal supervision, exercise discretion, prioritize and multi-task in a highly dynamic environmentAbility to be agile and navigate changeExperience collecting, analyzing and presenting dataProficiency in using HRIS and related systems, Workday preferredHigh proficiency using Microsoft Office applications (PowerPoint, Word, Outlook) requiredIs a whiz at Microsoft Excel and is able to analyze large sets of data with strong skills in vlookups, pivot tables and various formulasM&A experience or relevant workYOU (BEHAVIOURAL SKILLS)
Has strong business acumenIs a good listenerEmpathetic – a people personTime managementAttention to detailExcellent verbal, written and interpersonal communication skillsExcellent customer service skillsStrong problem solving and critical thinking skills while exercising sound…
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