Associé; e à l'expérience client - Île des Sœurs QC;

Requisition

Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.

As a Customer Experience Associate, you are the face, character, and heart of our branches. Scotiabank is a place where we put our customers first and help them achieve their financial goals.

Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch Network, the focus is to provide exceptional service throughout the customer’s journey.

• Taking a proactive approach to discovering customers' needs and listening to understand what they are asking for
• Processing day-to-day transactions
• Nurturing rich, long‑standing relationships
• Contributing to the branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

• The opportunity to join a forward‑thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• Recognition and rewards for high performance, supported by leadership through meaningful development conversations that enable faster advancement and training
• A competitive compensation and benefits package

• Proven customer service skills through work or community involvement
• Willingness to assist in a professional, friendly, and efficient manner
• Availability to work a flexible schedule
• Comfortable in simple sales situations
• Strong technical skills and ability to promote digital and self‑service banking options to customers

Location(s):
Canada :
Quebec :
Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families, and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank;

however, only those candidates who are selected for an interview will be contacted.

Entry level

Full-time

Marketing and Sales

Think Tanks