Ambassador – Customer experience
Job in
Dorval, Montréal, Province de Québec, Canada
Listing for:
Bedard Ressources
Full Time
position
Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: DorvalTasks
Meet the needs of travellers in person.Identifying and recognizing traveller behaviours that may require your assistance.Offering customized solutions to specific customer needs.Going above and beyond needs, exceeding expectations.Making the most of the resources and tools available.Promoting services offered in the environment.Suggesting concrete alternatives and solutions to visitors’ inquiries.Always being a solutions agent at all times.Giving users a "WOW" experience.Carrying out any other similar tasks.Advantages
After 3 months of service with the company, a stipend is offered for the purchase of a uniform.Schedule according to your availability (minimum 3 days of work per week).Stimulating airport work environment.Parking provided for work purposes.Accessible by public transportation from Montreal with the 747 shuttle available 24 hours a day.Group insurance after 3 months for positions of 4 days a week and more.Job requirements
Excellent interpersonal communication skills.Fully bilingual (French and English) to effectively communicate with clients 50% of the time.Being available to work shifts between 4 and 9:00Ability to work standing for a long period of time.Minimum two years of customer service experience.Desired profile
You are an outgoing and versatile person.You enjoy talking to people and finding solutions.You are respectful and a positive collaborator.You are customer service oriented.
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