Référent Support Produit​/Product Support Referent

Position: Référent Support Produit / Product Support Referent
Location: Mirabel

Privacy Information Notice: .
** Avantages financiers**:
Salaire attractif, bonus annuel, régime d’assurances collectives, régime de retraite et régime d’achat d’actions.
* Provide a first level of support to internal and external customers;
* Support various applications and services used by customers, such as online tools, tablet applications or Windows applications;
* Conduct basic troubleshooting using decision trees and procedures;
* Maintain and update record keeping system and user instructions;
* Develop training documents and provide training to customers;
* Ensure an optimal communication with customers;
* Manage the deployment of digital solutions;
* Assist the company sales team by providing demos of the tools;
* Help to develop the knowledge base;
* You have a professional or college degree in IT related field;
* You show excellent interpersonal and communication skills;
* You are an organized person and able to structure your work efficiently;
* You have a sense of urgency and able to work under tight deadlines and pressure;
* Proficiency in French and English spoken and written is a must.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.  Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to
#J-18808-Ljbffr