Agent; E Service À La Clientèle/Réceptionniste

Job in Montréal, Province de Québec, Canada

Listing for: LaSalle College

Full Time position
Listed on 2026-01-18

Job specializations:

Customer Service/HelpDesk
Bilingual, Customer Service Rep
Administrative/Clerical

Salary/Wage Range or Industry Benchmark: 17 CAD Hourly CAD 17.00 HOUR

Position: AGENT(E) SERVICE À LA CLIENTÈLE / RÉCEPTIONNISTE

As a Customer Service Agent and under the supervision of the Admissions Manager, you will be the first point of contact between future learners and LaSalle College. Your main mission is to provide information on the institution's services, welcome our students to the site and maintain communication and follow-up with the members of the admissions team.

Location:

LaSalle College, Montreal

Status:
Permanent, full-time (39 hours/week)

Work hours:

Monday to Friday from 6:00 a.m. to 8:00 p.m.

Salary: $17/hr + Bonus Program

RESPONSIBILITIES

Greet anyone who enters the reception, answer their questions and redirect them if necessary;

Ensure the proper functioning of the reception area;

* Listen to and transfer calls and voicemails

* Receive parcels and carry out postal shipments

* Order supplies

Communicate relevant information by email to other receptionists who are on the job, or in replacement;

Provide exceptional service to our prospective students during requests made (by phone call, chat, on our social media platform or by email);

To be the first resource to help and support our prospective students, and provide them with all the information at your disposal to guide them;

Work closely with admissions counselors and facilitate the transfer of communication to other departments in the network;

Participate and create excitement in information activities such as open houses and school visits;

Perform data entry into our customer relationship system (CRM);

Perform all other related tasks.

REQUIREMENTS

Bilingual speakingrequired;

High School Diploma (SSD);

Flexibility in terms of schedules;

Knowledge of the Microsoft suite and comfort with technology.


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Job Posting Language

Agent; E Service À La Clientèle​/Réceptionniste

Agent; E Service À La Clientèle/Réceptionniste