Customer Support Team Lead — Hybrid, Bilingual; FR
Job in
Montreal, Montréal, Province de Québec, Canada
Listed on 2025-12-02
Listing for:
Z953
Full Time
position Listed on 2025-12-02
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Technical Support, Customer Service Rep, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Montreal
A leading music and media company in Montreal is seeking a Team Lead, Customer Support to enhance customer satisfaction and retention. You will lead a team of support agents, optimize workflows, and collaborate cross-functionally. Required qualifications include 3-5 years of experience in customer support, strong leadership skills, and bilingualism in French and English.
This role offers a stimulating work environment and hybrid work options.
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