Major Incident Manager — ITSM; Hybrid, On-Call
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-03-12
Listing for:
Nelnet
Full Time, Per diem
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Consultant, IT Support, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
A leading service provider in education technology is looking for an IT Service Management Analyst to oversee major incident management and operational stability. This role requires a bachelor’s degree and at least one year of experience in IT or customer service. The position offers a hybrid work model, allowing flexibility while facilitating responses to high-severity incidents and improving service resilience.
Competitive compensation and a robust benefits package are included.
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