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Automotive Service Advisor
Job in
Montpelier, Washington County, Vermont, 05602, USA
Listed on 2026-03-03
Listing for:
Autosaver Group
Full Time
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
We are currently looking for a qualified Service Advisor to join the Autosaver Group team.
The Service Advisor creates a quality customer experience, increases service-lane traffic and improves overall service advocacy. They work with active prospects to procure appointments with maintenance-based appointment setting practices, provide information and perform effective follow-up and assist with maintaining existing relationships.
RESPONSIBILITIES:
- Schedules service department appointments.
- Contacts no-shows to reschedule appointments.
- Follows up with customers after the appointments.
- Monitors customer satisfaction survey results and works with customers to maximize results.
- Handles service counter overflow.
- High school diploma or equivalent required
- Must be able to read and comprehend instructions and information
- Basic knowledge of vehicle mechanical operations
- Professional personal appearance
- Excellent written and verbal communication skills
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