IT Support Technician

Infrastructure Technology Solutions is a provider of IT Solutions for Businesses and K-12+Schools. We specialize in: cloud hosted solutions, helpdesk management /support, physical security and surveillance; along with network design, installation and security. We are seeking an experienced IT Support Technician to deliver outstanding technical customer service. Position is responsible for remote and onsite break/fix and project support for customers.

Valid driver's license and acceptable driving record are required.

• Three or more years of relevant work experience with a knowledge of Windows Desktop, Windows Server, general network support, and mobile device support, OR an AA Degree in related field
• Ability to take initiative on assigned projects to meet and exceed customer expectations
• Excellent written and verbal communication skills
• Microsoft and A+ certifications are a plus

This is an onsite, full-time hourly position that offers competitive pay and an excellent career growth opportunity.

• Flexible paid time off
  • Earn up to 12 days per year upon initial eligibility
  • Earn up to 17 days per year after 2 years
  • Earn up to 22 days per year after 7 years
• Excellent health insurance plan
• Paid holidays
• Paid maternity/paternity leave
• Vision insurance
• 401K plan with match and profit sharing
• Employee assistance program
• Casual work environment

Pre-employment background check and drug screen required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Infrastructure Technology Solutions
22068 Business Hwy. 151, Monticello, IA 52310