Warranty & Service Administrator

WARRANTY & SERVICE ADMINISTRATOR MONTERY OR BIRMINGHAM

What are the requirements for this job?

• Two years of experience in an equipment or rental dealership
• High school diploma
• Ability to confront and resolve difficult customer service situations
• Demonstrate customer service skills
• Ability to read and comprehend written instructions and information
• General knowledge of automotive, equipment parts and mechanical operations
• Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus
• Previous billing and customer service experience is highly preferred
• Possess excellent verbal and written communication skills
• Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers
• Language Skills - Intermediate:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic:
  Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Basic:
  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

GREAT COMPANY, COMPETITIVE SALARY + BENEFIT PROGRAM!!