Patient Care Coordinator LPN - Jackson Cardiology​/Dr. Hamilton

Overview

The Patient Care Coordinator performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKGs and x-rays as ordered by the physician.

Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Initiates, maintains, and performs patient education. Ensures continuity of care for patients by obtaining clinical documentation for referrals, prior authorizations, etc.

Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient needs, escalating messages to the physician’s attention when appropriate. Assists the primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handles all calls that do not require a physician.

Calls patients to relay advice and instructions from the physician. Keeps exam rooms clean, well stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

• Escort patients to exam rooms to collect vital signs, temperature, weight and other health maintenance data.
• Draw blood for various lab procedures.
• Perform EKGs and x-rays as ordered by the physician.
• Administer injections and prepare patients for examinations such as pap smears.
• Assist with minor surgery and laceration repairs.
• Record and review prescribed medications on each patient visit; assist in administering medications and processing prescription refill requests electronically where permitted.
• Maintain open communication with nurses, physician, and supervisor.
• Initiate and perform patient education and ensure continuity of care with referrals, prior authorizations, etc.
• Complete all required documentation in the electronic medical record to meet Meaningful Use guidelines.
• Receive clinical messages, respond to patient needs, and escalate to the physician when appropriate.
• Assist the primary physician with patient care and provide front office support as needed.
• Screen patient calls to physicians and handle non-physician questions; relay physician advice and instructions to patients as directed.
• Maintain clean, well-stocked exam rooms and properly dispose of contaminated items; ensure instruments, supplies, and equipment are ready for use.
• Take initiative in handling non-routine issues and perform other duties as assigned.

• Basic nursing education required for LPN licensure.
• Current licensure as LPN in the State of Alabama.
• Previous work experience in a physician’s office preferred.
• Excellent verbal and written communication required; good telephone etiquette and customer relations skills.
• CPT and ICD-Coding familiarity; computer literate.
• Manual dexterity and visual acuity necessary to operate a PC and calculator; ability to sit for prolonged periods; strong verbal communication and hearing ability to interact with patients and visitors.
• Ability to lift, ambulate, and assist with moving wheelchair-bound patients and equipment.
• Escorts patients to exam rooms to collect vital signs and data as part of routine care.