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Zoo Retail Manager CI

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: City of Montgomery
Full Time position
Listed on 2026-01-24
Job specializations:
  • Management
    Education Administration, Administrative Management
Job Description & How to Apply Below
Position: Zoo Retail Manager - #26-CI7575-01

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade. A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations

Nature of Work

The fundamental reason this classification exists is to manage Zoo retail operations including the gift shop and admissions programs. The work responsibilities of this position may include: supervising two or more full-time employees, processing employee concerns and problems, assigning work and counseling/recommending disciplinary and other personnel actions; managing the operation of the gift shop and Mann Museum; overseeing the daily admissions to the Montgomery Zoo;

providing customer service and promoting the sale of tickets for animal encounters, rides and additional offerings; preparing the yearly operating budget for Zoo retail operations; and developing professional relationships with outside vendors in order to obtain merchandise. The Zoo Retail Manager reports directly to the Deputy Zoo Director.

Minimum Qualifications

Bachelor s Degree with a major in Business, Marketing, Management, Public Relations, Tourism, or a related field and one (1) year of progressively responsible experience in retail sales management. Experience must include supervisory experience.

NOTE:

Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.

Special Requirements

Must be able to work on weekends, holidays and special events. PHYSICAL ABILITIES:

Must be able to lift up to 40 pounds, unassisted, as needed to receive, inspect and store merchandise.

Kind of Examination

Applications are being accepted to fill one (1) vacancy and any vacancies that may occur during the life of the register. The current vacancy is with the Montgomery Zoo.

Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application form and supplemental questionnaire completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than five qualified applications are received, a selection procedure will be administered to rank applicants on the register.

Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order. Complete an online application by visiting Montgomery Personnel Board s Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date.

If there is no closing date, the announcement may be closed at any time without prior notice.

Additional Information

BENEFITS:

Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program. DRUG TEST:

Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and/or urine that will verify illegal drug use). BACKGROUND CHECK:

Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.) EQUAL EMPLOYMENT OPPORTUNITY:
Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

REQUEST FOR ACCOMMODATION:
Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she requires in order to participate in the application or examination process. The Montgomery Personnel Board reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at .

I9:
Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986. UPDATE OF CONTACT…

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