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Customer Support Analyst - DoD Finance App

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: SMX
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology solutions provider in Alabama is seeking a Customer Support Analyst. This role involves managing user inquiries, documenting issues, and ensuring clear communication with users of a DoD financial management application. The ideal candidate has an Active Secret Clearance, strong communication skills, and a detail-oriented approach. Responsibilities include providing technical support, creating documentation, and collaborating with teams to enhance user experiences.

The position is crucial in maintaining efficient operations and user satisfaction.
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