Observability Engineer - active Secret clearance

Observability Engineer - Active Secret Clearance

You will be part of a larger technical team working as an Observability Engineer in an Ops Ramp environment. In this role, you will design, implement, and maintain observability solutions that provide deep insight into the health, performance, and behavior of PCE and cloud infrastructure in support of a Federal customer.

Salary: $ - $ per year. U.S. Citizenship required. Active Secret clearance required. Flexible hybrid role with ability to work onsite as needed.

• Leverage full capabilities of the Ops Ramp platform: metrics collection & analysis, log management, alerting & notifications, automation, dashboards & reporting.
• Design, implement, and maintain observability solutions with Ops Ramp as the core platform.
• Integrate Ops Ramp with additional monitoring and observability tools (Prometheus, Datadog, Elastic Stack).
• Ensure data accuracy, quality, and integrity across observability systems.
• Use Ops Ramp data to troubleshoot performance issues, application errors, and operational incidents.
• Collaborate with development and operations teams to identify root causes and implement fixes.
• Participate in incident response activities to accelerate issue resolution.
• Continuously assess and optimize performance and effectiveness of the Ops Ramp platform.
• Stay current on Ops Ramp features, enhancements, and industry best practices.
• Proactively identify improvement opportunities and implement enhancements.

• Strong understanding of cloud platforms (AWS, Azure, and/or GCP).
• Experience with container technologies:
  Docker and Kubernetes.
• Proficiency in scripting languages such as Python, Go, or Bash.
• Experience with SQL and No
  
  SQL databases.
• Solid understanding of networking concepts and protocols (TCP/IP, HTTP).
• Ops Ramp experience strongly preferred.
• Experience with at least one additional observability tool (Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk).

• Strong communication and collaboration skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and within a team environment.
• Passion for continuous learning and improvement.

• U.S. Citizen with active Secret clearance.
• DoD 8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP).

Our comprehensive benefits package for full-time salaried employees includes PPO medical coverage with an HSA option, vision plan, and dental insurance. Life Insurance, Short and Long-Term disability, and Critical Illness insurance premiums are covered. PGTEK offers a matching 401(k) plan and a discount on pet insurance, an Employee Assistance Program, generous PTO and holidays, and an Education Assistance Program after 12 months of employment.

EOE, including disability/veterans