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ServiceNow Developer at TechNix LLC Montgomery, AL
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-01-12
Listing for:
Itlearn360
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Service Now Developer job at Tech Nix LLC. Montgomery, AL.
Position:Service Now Developer Duration: 10 months with extension Possible
Location:
Montgomery, AL (Onsite from day
1) Position Description
The Service Now Developer will support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining Service Now applications that align with IT Service Management (ITSM) processes. This role will be responsible for building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules. The developer will collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.
Special Requirements- Certifications below are required Service Now Certified System Administrator (CSA) Service Now Certified Implementation Specialist (CIS) ITSM Service Now Certified Application Developer (CAD)
- Strong proficiency in Service Now development (forms, workflows, business rules, client scripts, UI policies).
- Knowledge of Service Now ITSM modules:
Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring. - Ability to troubleshoot, analyze, and resolve Service Now platform issues
- Strong understanding of ITIL practices.
- ITIL 4 Foundation or Higher
- 3 5+ years of Service Now development experience in ITSM environments
- Hands-on experience implementing workflows and integrations in Service Now.
- Experience participating in testing, code reviews, and deployment activities.
- Excellent communication and collaboration skills.
- Experience with Service Now Flow Designer, Integration Hub, and custom app development.
- Knowledge of government IT projects or large-scale enterprise environments.
- Strong documentation skills (workflows, configuration, solution design).
- Prior experience with Agile Methodology.
- Prior experience supporting state or federal government IT modernization projects
- Experience with Service Now development, upgrades and maintaining customizations.
- Experience working with cross-functional project teams, product owners, module contractors, IT leads.
- PMI Agile Certified Practitioner (PMI-ACP) Service Now Certified Technical Architect (CTA) ITIL 4 Foundation Certified Professional Scrum Master (PSM)
- Bachelor's degree in computer science, Information Technology, or related field.
- 10+ years equivalent work experience may be considered in lieu of a degree.
Additional coursework or certifications in IT Service Management, Software Engineering or Enterprise Architecture.
Certifications Required- Service Now Certified System Administrator (CSA)
- Service Now Certified Implementation Specialist (CIS) ITSM
- Service Now Certified Application Developer (CAD)
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