Patient Registration Specialist

Patient Registration Specialist

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital‑based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

The Patient Registration Specialist shall be responsible for pre‑registration, registration, payer identification, verification, referral to financial counseling, and point‑of‑service collections. This role ensures that data gathered and entered into the computer system(s) of patient demographic and benefit information is accurate. The Specialist verifies benefits eligibility and limitations, coordination of benefits, and determines and collects the patient’s financial responsibility at the point of service.

The role requires understanding of regulatory requirements including medical necessity determination, Medicare Secondary Payer, Medicare issuance and signage, HIPAA, and EMTALA. This position may have additional duties within scope.

• High school graduate or equivalent required.
• Associate’s degree in healthcare or business‑related field preferred.
• Bilingual capability (English/Spanish) desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred; training experience a plus.
• Knowledge of government programs such as Medicare and Medicaid.

None

• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership skills, organization, interpersonal, and customer relations skills.
• Must be able to meet strict deadlines.
• Strong analytical and problem‑solving ability, and excellent organizational skills.
• Must be able to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organization.
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Baptist Health ENT Specialist

Regular‑Full time

First Shift (United States of America)

Entry level

Full-time

Health Care Provider

Hospitals and Health Care