Medical Assistant

Medical Assistant

American Family Care – urgent care clinic

• Clinical Care:
  Greet and triage patients, collect vitals and histories, perform venipuncture and CLIA‑waived point‑of‑care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs and nebulizer therapy.
• Insurance Verification & Front Desk:
  Register patients, verify insurance eligibility, determine financial responsibility, collect co‑pays, reconcile payment logs, and maintain EMR accuracy.
• Patient Service:
  Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions and de‑escalate concerns with empathy and professionalism.
• Team & Compliance:
  Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection‑control and HIPAA standards.

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification (or ability to obtain before starting).
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including evenings, weekends and float coverage as needed.

• Competitive pay and benefits package.
• Opportunities for professional growth and cross‑training.
• Collaborative, supportive, patient‑first team culture.
• Make an impact by delivering the right care.

Fast‑paced urgent care with frequent role switching; prolonged standing and walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed.

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.