Indirect Lending Processor

Role

Verify loan documentation received from dealers, input loan data in the system, fund the loans for the members and dealerships, and complete the file maintenance for each loan in the system.

• 30% Responsible for maintaining our relationship with existing and new dealers by using effective communication to build trust and cooperation with the purpose of successfully completing the loan. Resolve issues by finding creative ways to negotiate the completion of the loan that facilitates a smooth transition between dealer, credit union and member.
• 30% Review loan packets as they are received from dealers to determine that the packet complies with the company's original approval prior to funding. Complete and fund indirect loan packets within two business days after receiving the packet. Perform quality checks on indirect loan packets by verifying that applications and documents have been completed thoroughly, accurately and that they are properly signed by all who are obligated on the loan.
  
  Verify that all necessary documentation has been received from dealerships to fund contracts within the required time period and to protect our security interest on the collateral.
• 30% Completes pre-closing activities prior to loan funding to ensure accurate information and to mitigate risk. Ensure loan documentation follows standards established by federal, state, and government guidelines, as well as the policies and procedures of the Credit Union. Assists in identifying loan fraud and mitigating risk thus reducing the potential for loss.
• 5% Comply with all company policies, procedures, and service standards. Comply with all applicable laws and regulations.
• 5% All other job responsibilities as assigned by management.

Experience One to two years of loan processing and/or financial industry experience.
* A college degree will satisfy the requirement for 2 years of experience required.

Education/Certifications/Licenses High school degree or GED required.

Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. Ability to communicate information of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance. Ability to develop and foster strong working relationships with team members and members to ensure we are achieving the overall mission and vision of the credit union.

Incorporate core values into daily activities and decisions.

Other Skills Must be bondable. Strong analytical skills. Time management skills. Logic and decision making skills. Ability to multitask. Strong written and verbal communication skills. Microsoft Office.

Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary.

Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal to moderate noise.

Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence.

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities.

Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

ASE Credit Union is an Equal Opportunity Employer